Nortel Networks VT100 Manual do Utilizador descarregar pdf (Página 74)

IVR 2.0/I call flow interface

4-15

Meridian IVR VT100 Gateway Development Guide Product release 2.0/I

Figure 4-8

COMI/COMO cell parameters, TRS templates, and VT100 screens

ACME Accounting

1 Accounts Receivable

2 Accounts Payable

3 Reports

4 Inventory

5 Exit

Enter menu selection:

Templates Corresponding Screens

ACME Accounting

1 Accounts Receivable

2 Accounts Payable

3 Reports

4 Inventory

5 Exit

Enter menu selection: 1

Enter account number:

ACME Accounting

1 Accounts Receivable

2 Accounts Payable

3 Reports

4 Inventory

5 Exit

Enter menu selection: 1

#screen template to choose accounts

#receivable option, filename:accrec.scn

accrec 1,20 ACME Accounting

24,26 — 1

0,0 < ENTER

Account Number:

Customer:

Address:

845-23-87

Jane K. Smith

19 Alpha Road

Chelmsford

MA 01824

Options:

1 Print invoice

2 Enter payment

3 Enter purchase

4 Exit

Enter menu selection:

From Action Template parameter in COMI cell

#action template to perform steps

#required to retrieve customer's balance

#filename: getbalance.act

getbalance acctng clr_cust logout_cust

accrec #choose Ac. Rec menu

acctno #enters account number

customer #retrieves balance

From ACCOUNTNUMBER buffer in

COMI cell

Enter account number: 845-23-87

#screen template to obtain balance

#filename: customer.scn

customer 1,1 Account Number:

2,48 — $

Current Balance:

Payment Due:

Payment Due Date:

2486.14

150.00

4/30/93

#screen template to enter acct number

#in popup field, filename: acctno.scn

acctno 1,11 Enter account number:

24,11 — *

0,0 < ENTER

Put into BALANCE buffer in COMO cell

1 2 ... 69 70 71 72 73 74 75 76 77 78 79 ... 96 97

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